How do you think AI will influence the world of finance over the next 10 years?

Jean-Pierre Faber: “The transformation of banks’ business models is continuing, with increasing automation of internal processes and customer interactions, as well as greater personalisation of services. The integration of decision-making tools for eco-responsible investments and real-time fraud detection will be essential, meeting customers' expectations for transparency and security. In this context, it is also becoming crucial to educate and train the younger generation about the risks associated with the adoption of AI in financial services. Indeed, a better understanding of the technological and ethical issues associated with algorithms will strengthen their ability to identify potential biases and adopt an enlightened use of financial tools. Customers will be able to rely on predictive analysis tools to optimise their investment portfolios, while integrating increasingly complex compliance and regulatory requirements. Transparency and the fight against algorithmic bias will play a major role: banks are committed to guaranteeing non-discrimination through regular audits of their algorithms and monitoring protocols that enable their intelligent systems to be adjusted on an ongoing basis. In this way, responsible innovation and the ethics of artificial intelligence, supported by targeted education for young people, will become the pillars of the bank of the future, aimed at boosting customer confidence and offering a smoother, more secure experience.”

How will environmental and social criteria influence investments and financial decisions between now and 2035?

“ESG criteria are becoming essential in guiding investors towards companies committed to decarbonisation and sustainable energy projects. Green finance will continue to support innovation in European economies, helping companies to adapt their business models to the standards imposed by regulators and investors committed to countries signing up to agreements such as COP21. In this context, private European investors will play a decisive role. They will be able to take advantage of the opportunities offered by ESG-compliant investments, reaping both the financial benefits and the positive impact of these investments. Their capital directed towards sustainable initiatives will strengthen energy transition efforts in Europe, and the rest of the world. The transition to a low-carbon economy and the expansion of sustainable finance will be key to meeting the climate challenge. Rating agencies and banks, by assessing the climate resilience of companies, will directly influence investment choices and encourage responsible business practices, thereby contributing to a more resilient and sustainable economy.”

Which emerging markets could grow significantly and attract investors over the next few years?

“Southeast Asia is becoming an alternative manufacturing hub thanks to a growing middle class, supporting the electronics, automotive and textile sectors with incentive policies. In sub-Saharan Africa, fintechs and digital payments are revolutionising financial inclusion and stimulating entrepreneurship, requiring investment in road and technology infrastructure. India, establishing itself as an alternative to China, is attracting investors in green energy and technology thanks to attractive conditions. The Middle East is diversifying into tourism, renewable energies and cutting-edge technology to reduce its dependence on oil. Europe, facing difficulties, is losing its global competitiveness to emerging economies that are rapidly adapting to international capital flows. The dynamism of these regions contrasts with the challenges facing Europe.”

This article was originally written in and translated and edited for the Paperjam website in English.