Carole Muller is undoubtedly one of the most important figures in the world of decision-makers. A surprise? Not at all.
Although she is still young, her professional career has already given her a wealth of experience. After studying business management at the ISG Paris, she joined the ministry of foreign affairs as a junior expert during the European Presidency in 2004. A career in diplomacy appealed to her, and she flew to Warsaw for European studies at the College of Europe.
Very quickly, she made an almost 180° turn: from the world of diplomacy, she preferred the world of baking and pastry making. She joined Panelux to become branch manager from 2006 to 2008. In 2009, she went on an apprenticeship at the renowned Lenôtre bakery-pastry shop in Paris. After this experience, she returned to Luxembourg, joined PwC for nine months as a consultant, and finally joined Fischer in 2010.
She participated in the last tripartite meetings
Director since 2014, she is at the head of a family business created in 1913, an impressive network of bakeries in branches and franchises in three countries (Luxembourg, France and Germany).
But Carole Muller also holds other mandates. Since 2015, she has been a member of the board of directors of LuxConnect. On 31 May 2022, she was unanimously elected president of the Confédération luxembourgeoise du commerce (CLC), which represents 1,800 companies and over 100,000 employees. It was in this capacity that she took part in the last meetings of the tripartite, where she made a very strong impression from the outset, with everyone emphasising her involvement and her very good grasp of the issues.
Taking responsibility is one of the characteristics of Carole Muller, who always puts great determination into the development of her projects. She is convinced that the development of the CLC will require the creation of new federations. These are not just words, because in the meantime the Luxembourg Drone Federation has been created and, just recently, on 17 November, the Luxembourg Retail Federation was established. According to Carole Muller, drones are the future of e-commerce, and she is convinced that there is a real economy behind them, opening up new opportunities for the creation of services. She is equally convinced that having strong confederations and federations in Luxembourg will allow entrepreneurs to focus on the operational work that is their daily business.
Federating common interests and working together
Those around her describe her as committed, determined, frank and direct. But more than that, Carole Muller is a forward-looking boss who likes to get things done, make a contribution and give herself the means to do so.
Inspiring, Carole Muller makes us understand how important it is to ask questions, to dare, to reinvent oneself to become better, to be inspired by what is done beyond our borders, to import new ideas, and above all not to be afraid of failure. But also that it is essential to federate common interests, and above all to rely on one’s teams, to collaborate. Above all, she shows us that, to create, develop and move forward, you have to be passionate. As she is, beyond her family, for her company and its products, for couture.
Carole Muller hopes to soon live in a society where gender will be an absolutely non-issue, where people will be chosen for their skills, experience and knowledge alone. She is convinced that it is up to women entrepreneurs to show children that anything is possible, regardless of whether you are a boy or a girl.
She is living proof that--regardless of gender--with talent, perseverance and humanity, you can go far.
This article was written for the January 2023 issue of Paperjam magazine published on 14 December 2022. The content of the magazine is produced exclusively for the magazine. It is published on the website as a contribution to the complete Paperjam archive. Click on this link to subscribe to the magazine.
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This story was first published in French on Paperjam. It has been translated and edited for Delano.