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Claude Fellens, ombudsman at the National Consumer Mediation Service (SNMC), and Franz Fayot, economy minister (LSAP), are seen presenting the SNMC’s annual report, 23 March 2021. Photo credit: MECO 

The result was 190 interventions, an increase of 47% compared to 2019, the government said on Tuesday.

Beefs about e-commerce accounted for 46 cases, followed by disputes related to real estate (23) and the automotive industry (19).

In total, 71 cases were resolved, 65 of them with agreement between the parties.

Non-residents accounted for 51% of total requests.