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 (Photo: ING Luxembourg)

Mostly used at the beginning by people moving frequently from country to country such as company directors or ambassadors, relocation is becoming more and more popular and the Grand Duchy of Luxembourg is not an exception. Despite its size, the country attracts more and more specialists, coming from all corners of the world and employed by companies with an international influence having connections in Luxembourg. To facilitate the integration of their expatriates and avoid their premature returns, a growing number of companies – and not only the big ones! - are using the services of relocation agencies which, thanks to their experience, are in a position to do everything to meet the requirements of the new arrivals.

But what do exactly offer relocation agencies? The scope of proposed services depends on your country of origin, the type of repatriation, the duration of the mission, your profile and the company’s resources. Whatever your needs and your budget are, relocation agencies aim to allow you to save time and remain efficient in your work. They cover three main areas: accommodation, orientation and administrative issues.  

Complete housing support services

House hunting in a country that you don’t know can be difficult and time-consuming. Using their local knowledge and expertise, relocation agencies offer complete housing support services. They help you to find the best housing options that match your needs, even if they are unusual such as, for instance, looking for a two-bedroom furnished apartment for a family with two pets and for a duration of only 11 months! They can also negotiate for you the best accommodation options, conduct a move-in inspection on your behalf, assist with the set-up of utilities (phone, electricity, gas, Internet, TV, etc.) and provide information on housing insurance.

Local orientation programs

Most of local agencies have local orientation programs that give you a better insight into the culture of the country and address all the major concerns you may have such as healthcare, transportation, opening of bank accounts, childcare, rental and purchase of furniture, household appliances and vehicles and other domestic services (housekeeping, cleaning, gardening, repairs, etc.). They can also assist you with finding an appropriate school for your children or help your accompanying spouse or partner to make an international relocation a positive and enriching experience.   

Administrative issues and formalities

In Luxembourg – as in many other countries -, there are varying government requirements that must be met to legally reside and work in the country, especially if you come from outside the European Union (visa, work and residence permits, etc.). These immigration formalities and the others, such as social security, exchange of driver’s license, child and unemployment benefits, are not always obvious to understand for newcomers. Relocation agencies have the knowledge and the experience to guide you through the process swiftly and to ensure that you are compliant with government regulations.

Of course, the services of relocation agencies are not for free but, according to several clients, they would be often the cheapest option. To give an example: instead of spending money by staying in a hostel and eating in restaurants during one or two months – the time to find an appropriate housing -, you can save time and money by using the services of a relocation agency before coming in the country. It’s an important argument but is it enough to convince you? As mentioned above, the answer depends on your own situation.