A platform titled Zesumme Vereinfachen--meaning simplifying together--will allow citizens to provide feedback by taking part in surveys as well as to submit ideas or proposals for administrative simplification. Users can also register for digital face-to-face workshops. The platform is available in French, German, English and Luxembourgish.

Two new projects dedicated to Guichet.lu and MyGuichet.lu are already available on the platform. In order to ensure easy access, direct links have been added to all Guichet.lu pages to guide users directly to where they can share their feedback. Residents will also receive up to date information on the progress of their submitted ideas.

Secretary of state for digitalisation Marc Hansen (DP) on Tuesday also announced the launch of the "Zesummen digital" portal in the framework of the ministry’s national action plan for digital inclusion. It will allow users to get an overview of governmental and non-governmental actors working in the field of digital inclusion and their actions. The portal features a targeted search by canton, type of action, language and target audience. Users also have access to publications, practical guides, thematic sheets, videos and tutorials available online.

Using the Luxtrust token residents can also get access to the GouvID app, another of the ministry’s new projects. It was developed by the state information technology centre (CTIE) and allows residents access to their electronic identity card via their smartphone in order to identify themselves while using some government digital services. Detailed information and video tutorials are available at .

The University of Luxembourg’s Interdisciplinary Centre for Security, Reliability and Trust (SnT) and the digitalisation ministry this month signed a four-year agreement aiming to accelerate the public administration’s digitalisation, starting with digital identity documents. Their collaboration will explore the use of digital identity documents and digital wallets.