COMPANIES & STRATEGIES - RETAIL

Retail in town

Majority of new businesses follow pricing rules



Luxembourg newcomers follow pricing rules, according to the consumer protection ministry. Romain Gamba/Maison Moderne

Luxembourg newcomers follow pricing rules, according to the consumer protection ministry. Romain Gamba/Maison Moderne

Since the start of 2022, more than 50 new enterprises have set up shop in the capital, most of which follow the rules when it comes to showcasing the cost of their wares.

96% of the businesses controlled by the consumer protection ministry indicated their prices correctly. If the items are showcased to the public eye but sold indoors, by law their price must be indicated in a clear way inside the store. If they are exposed in the shop window, they have to be listed for passersby to see while walking past.

When it came to accurately showcasing the cost of their service, 90% of the shops controlled obeyed the law. Here, the VAT has to be included in the price list.

The ministry’s check-ups take place throughout the year, but this year, the focus was put on new businesses to “make those responsible aware of their obligations as defined in the Consumer Code and seek exchange,” the ministry explained in a statement.

Shops must also expose their authorisation to establish---something that a few owners forget to do but could easily rectify.