The idea is simple: how do you enable an expert hundreds of miles away to provide expertise to an employee in the field? Through a secure and "clear" means of real-time communication.
No more endless explanations, Vuforia Chalk makes it possible to annotate a video conference and thus give more precise indications to the person at the other end of the line.
Among the first major customers of this application is Toyota, which no longer needs to move its experts and interrupt everything while waiting for them to arrive.
This story was first published in French on Paperjam. It has been translated and edited for Delano.