Customers of the neobank N26 have received an invitation in their email inbox to participate in an online opinion poll on cryptocurrencies. The purpose of the survey is to assess their level of knowledge in the field, their habits and their interest in using services related to virtual currencies. N26 has fielded the survey in English, French, German and Spanish.

The German online bank sees strong interest from its customers in Europe to benefit from banking solutions related to cryptocurrencies, as well as operations on stock markets. It says that its teams are busy developing a specific product along these lines.

In addition to asking if they are familiar with one cryptocurrency or the other, N26 asked its customers about their use of virtual currencies, whether they have ever bought them, how often and whether they plan to make similar transactions in the future.

The choice of features

In addition, the German neobank is interested in the platforms or applications used by its customers to place orders in the virtual currency markets, whether via traditional banking solutions, dedicated platforms or investment tools.

While N26 wants to know if its customers have accessed their cryptocurrency wallets in the last three months, it also asked them about their intentions to buy in the next three months. The online bank did not stop there, as it also wants to know why they are interested in cryptocurrency.

In addition, N26 asked the question, “Would you consider buying cryptocurrencies with N26, from the same banking app, without creating a new account?” With this question, it seeks to identify what features might motivate its customers to make use of a cryptocurrency solution via its banking app. This ranges from an offering that would include a wide variety of available cryptocurrencies, to a “cashback” option to spend on virtual currencies, to an automatic trading solution, to the ability to use cryptocurrencies to make payments.

The question of investments

Finally, the survey assesses the interest of customers in an investment solution in shares, mutual funds, ETFs, foreign currencies or commodities.

More information about the official launch of a possible cryptocurrency and investment product should follow in the coming weeks or months. If a product is in development, but N26 is still testing customer opinion on specific issues, it is quite conceivable that the product will need some fine-tuning before it is ready and meets the needs of the market.

N26 launched its first banking product in 2015 and obtained a full banking licence in Germany the following year. Since then, the neobank has surpassed seven million customers in the EU, Switzerland, the UK, the US and Brazil.

This story was first published in French on . It has been translated and edited for Delano.