Wearing masks

Since 20 April, it is compulsory for all citizens to wear a mouth covering in Luxembourg when coming into within two metres of another person not from the same household.

The rule applies to travelling on public transport, the workplace, school (although not necessarily inside classrooms) and shops.

The government is in the process of issuing surgical-style masks to residents and cross-border workers.

However, in a speech on 15 April, prime minister Xavier Bettel said that the use of an "alternative" covering such as a scarf or elasticated sports tube could be sufficient.

Consult a regular doctor

It is currently possible to visit the surgery of your GP or dentist for non-emergency treatment by appointment only. When making the appointment, patients will be screened for risk. You may be advised to do an e-consultation. Further information on measures to reduce the spread of the virus in surgeries and other health centres can be found here.

It is still possible to book an e-consultation via the eSanté platform.

You can also find doctors providing video conference consultations on doctena.com

Hotline

If you are experiencing coronavirus symptoms, call the hotline on 8002 8080 for further advice.

A psychological support service is available by calling the same number from 7am to 11pm, seven days a week.

Psychological support

The website offering resources and signposting for people experiencing mental health complications during the coronavirus confinement period has now been made available in English.

English guidance can also be found by visiting the depression prevention platform. Psychological support is also available in several languages daily from 7am to 11pm by calling 8002 8080.

Positive Psychology Luxembourg also hosts webinars on themes related to mental health during the coronavirus.

Get tested

Starting 18 May anyone who wishes to can be screened for covid-19 without a prescription. Initially planned as a large-scale screening with 20,000 tests per day, the strategy will start smaller than expected. Eventually 17 testing centres will operate these tests.

Until this is rolled out, people must have a doctor's prescription for a pcr test.

The following private laboratories are doing pcr tests:

Ketterthill has two laboratories dedicated to testing for covid-19.

• Belval, open Monday to Friday from 7am to 5pm
• Luxembourg-Cloche d’Or, Monday to Friday 11am to 4pm.

On its website, Ketterthill says it is doing its best to give results within 48 hours but delays could occur as demand increases.

Laboratoires Réunis has established three drive-through testing facilities for people with a doctor’s prescription. The drive-through test centres can be found at:

• Beim Rossbur P&R car park, Junglinster (weekdays from 7am to 5pm, and Saturdays from 7am to 11am),
• Op Acker, ave de Luxembourg, Bascharage (weekdays from 7am to 11am and Saturdays from 7am to 10am), and
• 1 Marbuergerstross, Marnach (weekdays from 7am to 11am).

For cross-border patients and non-CNS affiliated patients, click here.

Advanced medical centres

Luxembourg currently has four temporary advanced medical centres for triage of patients. Since 4 May, the non-covid-19 sections are closed.

• Grevenmacher Cultural Centre
• Rockhal, Esch-Belval
• Luxexpo the Box, Luxembourg-Kirchberg
• Däichhal, Ettelbruck

Pharmacies

Pharmacies are among the essential shops allowed to remain open during the social distancing or confinement period. Click here to find a pharmacy open outside of normal opening hours.

Health coverage and sick/family leave

You can find out more about taking sick leave here.

In Luxembourg parents with children aged up to 13 or people now caring for a child with a disability or an elderly relative may be eligible for extraordinary leave if they have no other viable option. Further details can be found here.

Click here for information in English related to health coverage under the CNS.

Parkinson’s patients and carers

ParkinsonNet Luxembourg has launched a free of charge telephone helpline to assist people with Parkinson’s disease and their caregivers with concerns they may have during the social distancing period.

All members of the network have special experience in the treatment and care of Parkinson’s disease patients. The helpline will be available until the end of the social distance measures.

The helpline is open Monday to Thursday between 9 and 11 am at tel. 4411 6635.

Can’t find what you’re looking for here? Check out the government’s Frequently Asked Questions section.