In advance of the event, Delano spoke with Micaela Forelli, head of distribution sales at M&G International Investments. She speaks on Wednesday’s “It’s all about the investor” panel.
Aaron Grunwald: What do you want the audience to get most from the investor perspective panel?
Micaela Forelli: My role at M&G is focussed on distribution, so I’ll speaking about that channel of our business. I’ve seen tremendous growth in M&G’s European coverage over 17 years I’ve been with the firm. Having worked to build up our business in several countries, our focus has always been on clients and investors. With this panel we will aim to offer to our audience an updated view on the evolution of the real estate industry and the development of its investors typology and demands.
What is one concrete action that the fund industry or an individual fund firm could take in 2019 to improve investor communications?
I think the fund industry is like most--its communications suffer from the over-use of colloquialisms, short-forms and abbreviations. I would like to see an increase in simple wording, regardless of language, when communicating with investors and clients.
Is Brexit making it more difficult to build investor relationships?
No. What I’ve seen is that clients want reassurance, and to know their interests are protected, regardless of the outcome of the Brexit negotiations between the UK and the EU.
Aside from your own talk at the ALFI event, which speech or panel are you most looking forward to hearing, and why?
I’m looking forward to hearing from my colleague Nick Brown, M&G Real Estate, who is speaking on the panel addressing ‘Build, buy or borrow: Which operating model is the key to success over the next 10 years?’ And also the panel looking at Responsible decision-making: coupling sustainability and profitability. Within the broad spectrum of ESG, we see impact investing as an exciting growth area, so I’m interested to hear from this panel, too.