Grégory Pilchen
Biography
- Born in 03/06/1978 in Sarrebourg (France)
- Nationality French
Spoken Languages
French (Native or bilingual proficiency)·
English (Professional working proficiency)·
Hobbies
New Technologies ·
Photos ·
Design ·
Sports ·
Cooking ·
Travels ·
Career
Professionnal Experience
- Directeur Administratif & Financier Adjoint | Responsable des Ressources Humaines
- June 2023 until today
- Member of management
- Managing Director
- October 2009 to July 2023
- Member of management
- Membre
- January 2016 to January 2020
Transcom WorldWide
- Member of management
- Business Manager
- September 2008 to September 2009
Transcom WorldWide
- Country Account Manager
- February 2008 to September 2008
Transcom WorldWide
- Business Support & Report Specialist
- November 2001 to February 2008
Transcom WorldWide
- Team Leader for 3C
- July 2000 to November 2001
Havas
- Marketing Assistant
- March 1998 to July 1998
Expertise
- Management
- Call centers
- Operations Management
- Outsourcing
- Training
- Forecasting
- Customer Service
- Project Management
- Telecommunications
- Team Leadership
- Strategy
- Negotiation
- Business English
- CRM
- Business Development
- Team Management
- Change Management
- Business Strategy
- Workforce Planning
- Leadership
- Customer Experience
- Corporate Management
- Customer Relations
Education & Honors
Institut COPC
- Certification - Customer Experience Performance Leader
Edinburgh Napier University
- BA Hons
- 1998 - 1999
Université de Metz
- DUT
- 1996 - 1998